Just two decades ago, there was only about one percent of the world’s population who had the privilege to use the internet. But in the present time,more than 4.3 billion people are actively using the internet. The internet has become anintegral part of our life. For computer users,the internet is a must, and sometimes it is very frustrating when there is an active internet connection, but computer displays “internet may not be available” notification. There are many reasons this problem can occur. In this article, our experts have discussed some solutions to fix this error and how to get back online.
- 1 Method 1 – Switch to a wired connection
- 2 Method 2 – Confirm Other Devices Can’t Connect
- 3 Method 3 – Reboot your PC
- 4 Method 4 – Reboot your Modem and Router
- 5 Method 5 – Check Your IP Address Settings
- 6 Method 6 – Delete the wireless profile
- 7 Method7 – Use Command Prompt
- 8 Method 8 – Remove the antivirus software
- 9 Method 9: Disable the IP Helper Service
- 10 Final Thoughts
Method 1 – Switch to a wired connection
If you are using a Wi-Fi network and facing this problem, then you can switch to a wired connection to see if you are still facing the connectivity problem. So, connect your computer or laptop to the LAN cable. Now, if you are having the same problem, then there is something wrong with your router. In that case, follow the rest of the article accordingly.
Method 2 – Confirm Other Devices Can’t Connect
Before you dig into more complex and advanced solutions, check whether your PC is the only device with no internet connection. Try to connect another computer, mobile, or other devices to the internet and see if they are working properly. If another device is connecting properly, but the computer is the only device that is not working, then it’s likely due to a misconfigured setting on the computer. However, if every other device is also not working, then the problem lies with your network equipment or network connection. In that case, you should contact your internet service provider for solutions.
Method 3 – Reboot your PC
Sometimes rebooting the PC can solve this problem, and there is nothing complex to apply this method. So it is worth trying this technique. If you are lucky, then rebooting the PC can solve this problem, and you don’t have to try other multifaceted troubleshooting.
Method 4 – Reboot your Modem and Router
If rebooting PC doesn’t work, then you can try rebooting the Modem and router. Generally, most network issues involve the modem and/or router, so rebooting them is the next logical thing. Just pull the power plug from the Modem or router and leave them unplugged for a minute or two. Then plug in the Modem and router and wait for few minutes for them to start back up. If you still having the “internet may not be available” error, then your issue is more complex than a basic reboot.
Method 5 – Check Your IP Address Settings
- Click Start Menu then go to Control Panel
- Now select Network and Sharing Center or Network and Internet
- Then click change adapter settings
- Right-click on Wi-Fi or Local Area Connection
- Then click Properties
- Now, select Internet Protocol Version 4 (TCP/IPv4)
- Again click Properties
- Here you will find “Obtain an IP address automatically” and “Obtain DNS server address automatically” both checked
- If for any reason they are not selected then select them
- Finally, click OK
Method 6 – Delete the wireless profile
Sometimes, the Wi-Fi configuration profile might corrupt and cause this problem. Follow these steps to delete the wireless profile:
- Press Windows Key + X to open Power User Menu on your computer
- Now open Command Prompt as administrator
- Now typenetshwlan delete profile name=”WirelessProfileName” and press Enter. Make sure you replace “WirelessProfileName” with the actual name of your wireless connection
- Finally, reconnect and reconfigure the network to fix the wireless adapter problem
Method7 – Use Command Prompt
According to many computer geeks, you can fix the internet may not be available problems by running certain commands from Command Prompt. So follow these steps:
- Start Command Prompt as administrator
- When Command Prompt starts, enter the following lines:
- netshwinsock reset
- netshintip reset
- ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
After you execute all the commands, close Command Prompt, and check if the problem is fixed.
Method 8 – Remove the antivirus software
Antivirus software is very important for online safety. But sometimes antivirus programs can interfere with the wireless connection and cause a problem with wireless adapter or access point error. So you can temporarily disable the antivirus program or completely delete the software to check if the connectivity issue is gone or not. Any antivirus tool can cause this problem, so regardless of your antivirus software, you can apply this method.
Method 9: Disable the IP Helper Service
This is not an important service and disabling this service won’t cause any problem with your computer. But disabling this service can solve this problem. So follow these steps:
- First, open the Run dialog box by using the Windows Key + R key combination
- Now type “services.msc” in the box and click OK to open the Services
- Locate IP Helper Service, right-click on it and select Properties
- If the service is stopped, then you don’t have to do anything. If it is running, then click the Stop button
- Make sure that the option under the Startup type section in IP Helper service’s Properties is set to Disabled
I hope this troubleshooting will help you solve the “internet may not be available” problem. If you have any questions about these methods, then leave them in the comment section. Finally, consult with a professional if you are still facing this problem.